Home Improvement Requests

Veterans Housing Scotland’s aim is for our tenants to make our affordable properties their homes so they can lead independent, healthy, and active lives in a safe and secure environment while remaining connected, both physically and digitally, to the veterans’ support network throughout Scotland.

Start your home improvement request below

We will not unreasonably refuse alterations to our properties.  However, we must ensure our properties remain affordable to maintain, are safe and compliant with legislation and are able to continue to meet the needs of veterans in Scotland who are disabled.  Alterations to our homes require our written consent before any works are undertaken. Please note that we will not be liable for any costs associated with lifting, moving or re-establishing any alteration if we or our contractors require access to carry out any work.

1. Types of work that require our permission
   Examples of what requires our prior written permission before upgrading, erecting, removing, or installing include:
   
   • Flooring
   • Electrical sockets / fittings
   • Garden Sheds
   • Garages and greenhouses
   • Driveways
   • Fences
   • Satellite dishes and TV aerials
   • Any fixing to external walls
   • Dropped kerbs - please note that dropped kerbs are part of the public highway and are the responsibility of your local authority. To find out more information please refer to their website.
     
     
2. What we will not permit:
   • Summer houses
   • Conservatories, extensions, porches, or loft conversions
   • Boarding of lofts for storage
   • Laminate or hard wood flooring in flats on the first floor or above
   • Decking that is raised more than 300mm from the garden surface
   • Decking that covers 50 per cent or more of the garden
   • Wood-burning stoves/solid fuel appliances where a gas boiler is already present
   • Moving walls/removing internal walls
   • Removing chimney stacks
   • Removing chimney breasts
   • Alterations to fitted kitchen units/worktops
   • Alterations to any boundary fences
   • Alterations to established wet rooms

These lists are not exhaustive, beneficiaries are advised to seek Central Office guidance before conducting any work to alter our properties.